PRIVACY POLICY 

1. Information Collection & Usage

• What We Collect: During your Story Call, we collect personal narratives, names, significant dates, and specific memories. We also collect payment information and a physical mailing address for card delivery.

• How We Use It: This data is used exclusively to write your song lyrics, generate custom AI cover art, and fulfill your order. 

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2. Story Confidentiality & AI Processing

• Confidentiality: Your stories are considered private communications. We do not use your personal memories to train public AI models or share them outside our creative team.

• AI Production: We use advanced musical and artistic tools to process your stories into songs and art. These tools are used under professional licenses that ensure iexprez (and you) retain the rights to the final creative output. 

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3. Data Security & "Phone-Only" Clients

• "SignaKeep" Keepsake Links: Your custom song is hosted on a private, unlisted URL. Access is only possible via the unique QR code on your physical card or a direct link provided to you.

• Manual Handling: For clients without email, we handle all data manually and securely via our internal systems. We do not create online accounts for you unless you request them. 

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4. Your Rights (Access & Deletion)

• You have the right to request a copy of the story notes we have on file or to ask us to permanently delete your custom song and lyric data from our servers once your order is complete. 

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